Shop with confidence
We want you to love your purchase. If you're not completely satisfied, you may return any item within 30 days of delivery for a full refund or exchange.
Items must be returned in their original condition with all tags attached and in the original packaging.
Email returns@theorangeroom.com with your order number and reason for return.
We'll send you a return authorization and pre-paid shipping label within 24 hours.
Pack the item securely and ship it back using the provided label.
Once we receive and inspect your return, we'll process your refund within 5-7 business days.
Need a different size or style? We're happy to facilitate exchanges. Please contact us and we'll help you find the perfect piece.
Exchanges are subject to availability. If your desired item is unavailable, we'll process a full refund.
For hygiene and safety reasons, the following items cannot be returned:
Our customer service team is here to help. Contact us at returns@theorangeroom.com or call +1 (555) 123-4567.